Meir Ezra
A different slant on business and life
Search
GET FREE UPDATES
FROM MEIR EZRA
Fill out your email here and click 'send me updates'
Click Like
Recommended!

How Negative Emotions Kill Your Pay

When the elderly sales manager of ABC Autos retired, car sales dropped by half. Pete, the new sales manager, was yelling at the salespeople to do better, but with no improvement. The company owner, Mr. Christopher, was getting desperate.

He sat down with the sales manager and said, "Pete, you've got to quit yelling at the salespeople. Our old sales manager never yelled. Please give it a try."

Pete said, "Where I come from, you must yell at the sales people if you want to get sales. Fire me if you want, but I'm gonna yell."

Mr. Christopher said, "Okay, I don't care what you do, just get the sales numbers back up this week."

So Pete held a sales meeting and screamed, "IF YOU DON'T MAKE AT LEAST ONE SALE THIS WEEK, YOU ARE FIRED!"

The sales staff ran out and started calling people on the phone. They said things like, "You HAVE to call me back!" "I know it's been six months since you were here, but I need to see you." "Your old car is dangerous; you must come in NOW!"

A couple walked in to browse. Four salespeople charged at them. The couple jumped back, mumbled "No thanks" and headed for the door. Another salesperson was blocking the doorway. "Did you find what you were looking for?"

The couple fought their way out the door and the salespeople went back to their telephones. Mr. Christopher was watching all this and shook his head.

Emotional Reactions

Continue... - Click Here >>

Share Share with friends on Facebook 'How Negative Emotions Kill Your Pay Share with friends on Twitter 'How Negative Emotions Kill Your Pay